

I think it goes even further than that. The thinking is that if the professionals at Microsoft can’t even figure this out, how are our in-house sysadmins going to keep a system on line, or deal with it when something bad happens? The possibility of incompetence at Microsoft simply never enters consideration.
The answer to what? As I pointed out earlier, Microsoft’s stock price went up following this event. This is just not an issue to the business people in the world. They’re perfectly fine with how dependent on the cloud they are, and would rather leave the technical issues around recovery from outages like this to Microsoft. If anything, this is a reminder to business people that, if they hosted services on-prem, they’d have to pay people who had the skills and expertise to recover from outages like this, and that’s most definitely not something they’re interested in doing.