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Joined 3 years ago
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Cake day: June 10th, 2023

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  • I’m working on building a little demo with Saltcorn before bringing it up to my boss probably in a week or two as a strong contender for our EHS system replacement. We’ve got a mess of an EHS system with a ton of stuff that isn’t actually EHS-related bolted on that we’re replacing it with 3 systems, and one of those three will be for the non-EHS stuff which my boss is currently wanting to build in-house from scratch using AI. I’m hoping to help him dodge that thermonuclear warhead of a mistake by showing him an existing platform that will scale much further before costing us a ton in development costs to maintain

    My big argument is going to be on cost+effort front with the added benefit of being open source so we can control it no matter what happens with the vendor





  • This article is super vague about this as well. How does Microsoft not only have the GDID->IP link, but they have Web history as well? Are they just exposing all this through advertising telemetry?

    My interpretation was that they had an IP that they suspected was the perp’s home network, and subpoena’d some major platforms to confirm beyond a shadow of a doubt. Given the perp’s sloppiness in using the same machine for both personal and illicit computing activities, they could even have some network traffic in the capture to indicate which platforms they should subpoena

    Or if we want to be more conspiracy-minded, maybe they installed a trojan on his computer and this is the parallel evidence trail that law enforcement created so they don’t have to admit to hacking the hackers









  • Well, there over 200 million adult US citizens, assume 1/3 are trump supporters that’s 60 million potential customers, it’s not unrealistic for 1% of them to have placed a $100 deposit on a trump branded phone.

    I’m just more surprised they decided to not ship anything. They could’ve simply gone to any ODM ordered a generic design but in gold color and called it a day. Heck they could run an actual MVMO sell some overpriced android phones as carrier branded devices, sell some overprice cell service, then sell the brand off to wash their hands of it and probably would’ve made far more than the paltry $6 million that they did make in pre-order deposits

    Edit: I was off by a zero they made ~$60 million in deposits


  • I was helping another team at work a couple of years ago, and during the pandemic shortages they had ordered pallets of computers at a time rather than just ordering as needed like they usually did before and after the shortages. I was tasked with babysitting 5 of those laptops which had been sitting in storage for over a year while they applied updates and whatnot.

    I kid you not, babysitting those 5 laptops took the entire business day to get up to date (they for whatever reason did not have any flash drives so I couldn’t simply install the latest ISO) and one of the laptops managed to delete all of the keyboard drivers from itself so I had to use the onscreen softkeyboard to attempt to fix it, and ultimately used the manufacturer restore partition to reset it and restart the update process as the cleanest solution

    I also got minimal other work done that day as every step of course required some manual intervention on the laptops. I shudder to imagine the scale of lost productivity across the entire world at the hands of Microslop



  • When it comes to PC OEMs I’ve observed that right now Dell has really good driver support. They’ve got increasingly good utilities for keeping drivers up to date and they’ve been doing a good job of loading drivers and their utilities into Microsoft’s relevant repositories where it makes sense, and that driver support tends to actually last multiple years. I can often pull down a new UEFI update for a 5 year old Dell PC, which is not something I can say of most hardware manufacturers.

    So at the threat model of an enterprise org, I’d prefer Dell for that reason alone. Lenovo and HP have tried to implement some of that, HP seems to have given up after building the bare minimum and Lenovo has their typical wonky software that will become good after a few years if they keep investing developer time into it, but knowing Lenovo there’s about a 60% chance some new executive will come in and change direction, and the software will be made increasingly unusable then later discontinued due to lack of use

    However for my personal computers, there’s a high chance it won’t even be running Windows so I just buy based on hardware & price alone


  • My very first desk job was an outsourced support role where 99% of calls we simply found the answer in the user manual and provided that to them. The other 1% was usually something isoteric we’d forward on to someone within the company. The amount of callers who’d say “I’ve read the user manual cover to cover and I just can’t figure out how to…” And I’d just try to page 12 on the PDF and read them the instructions word for word

    At the scale of HP, I can see the logic. You know that, say 60% of calls are directly covered by the knowledge base because you have those metrics. That’s means 60% of their support overhead could be eliminated if they somehow got people to read those documents. Hardware sales usually have very thin margins and a customer contacting support can easily cost more in support than the entire profit margin of the product (and often it’s a self-inflicted problem) and of course an RMA for most products basically negates all profit from that sale. It’s a real business challenge and the asshole solution is to simply tie people up for 15 minutes in the phone system before connecting to a human to see how many people hang up and how much that reduces support load